Help Centre
Infinity8 FAQ — Quick Answers for You
We've compiled the most frequently asked questions from infinity8 users in Malaysia — from registration to local RM payment methods, you'll find all the answers here. Still have questions? Reach out to our support team at [email protected].
Infinity8 FAQ
Click on each question to view the full answer. Content is updated regularly based on user feedback.
Visit the Sign Up and fill in a short form with your username, active phone number, and password. Then verify your phone number using the OTP sent automatically. The whole process typically takes under three minutes, and your account is ready to use right away.
Go to Log In, enter your registered username or phone number along with your password. If you've forgotten your password, use the "Forgot Password" feature to reset it via OTP. For your security, always log out when using a public device.
Yes, the infinity8 platform is fully optimised for mobile devices, including Android and iPhone. You can access it directly through your mobile browser without needing to download any additional software. For a smoother experience, we also offer a dedicated app available for download on the Download App.
infinity8 offers a wide range of gaming options, including Sports Betting on football, cricket, and badminton, E-Sports, online slots, Live Casino with real dealers, baccarat, 4D lottery, and more. All games are accessible under one account — no separate registrations needed.
infinity8 supports a range of local Malaysian payment methods, including FPX (online banking), TNG e-Wallet, Boost, GrabPay, and direct bank transfer. All transactions are processed in MYR with no currency conversion. This ensures your deposits and withdrawals are fast and hassle-free.
Deposits via FPX and e-Wallet are typically credited to your account within minutes. For withdrawals, standard processing time ranges from 15 minutes to 24 hours, depending on your chosen method and bank limits. Make sure your registered bank details are accurate to avoid any delays.
The minimum deposit at infinity8 is RM 10 for most payment methods, making it easy for new users to get started. The maximum limit depends on your chosen deposit method and account status. For the latest limit details, check the deposit section in your account or contact customer support.
infinity8 uses 256-bit SSL encryption to protect all data and transactions. Two-factor authentication (OTP) is required when logging in from a new device to prevent unauthorised access. We recommend using a strong, unique password and never sharing your login credentials with anyone.
Yes, infinity8 offers a full Bahasa Melayu interface to help Malaysian users navigate the platform with ease. Promotional content, game instructions, and customer support are all available in Bahasa Melayu — part of our commitment to delivering a truly local experience.
The infinity8 support team can be reached by email at [email protected], available 24 hours a day, 7 days a week. We aim to respond to every enquiry promptly. For urgent issues such as login problems or pending transactions, include your account number in the message for faster assistance.
Users must be at least 18 years old to register and use the infinity8 platform. We conduct age verification as part of the account registration process. Any account suspected of belonging to a minor will be suspended immediately. For more information, please refer to our Responsible Gaming ours.
infinity8 offers an attractive Welcome Bonus for new members upon their first deposit. Beyond that, there are ongoing promotions including weekly cashback, VIP Rewards, and special deals tied to Malaysian festivities. To view all current offers, visit the Promotions ours.
Still Have Questions?
Infinity8 support is available 24 hours a day. Reach us at [email protected], or jump right in and start your experience now.